RETURN POLICY
To be eligible for a return, please ensure the following conditions are met:
*The return request is made within 30 days of the purchase date.
*The product is unused, undamaged, and in it’s original packaging.
Eligibility:
To initiate a return, please contact us through our email/phone number with your order number and reason for the return, and we will guide you through the process and provide any necessary instructions.
Process:
Please note that returns must be requested within 30 days of the purchase date. Requests made after this period may not be accepted, unless exceptional circumstances apply.
Timeframe:
Upon receiving the returned item, we will inspect it and notify you of the approval or rejection of your return. If approved, refund amount will be issued to the original payment method and may take up to 15 days.
Refund:
In the event that you receive a damaged or defective product/item, please contact us immediately. We may require photographic evidence or additional documentation to resolve the issue promptly.
Damaged or Defective Products/Items:
Customers are responsible for the shipping and handling costs associated with the return, unless the return is due to our error. Shipping costs are non-refundable.